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Customer Service Representative - Lagos
Tuesday, 29 July 2014
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Item details
City:
Lagos » Lagos Mainland
Salary:
₦100,000
Item description
GOLDEN VINE is a vast growing enterprises with branches springing up. We required skilled hands to fill in the vacant position
Responsibilities:
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
Qualifications and Requirements:
•OND in any course.
•Good communication and interpersonal skills
•Computer literacy is an added advantage
Responsibilities:
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
Qualifications and Requirements:
•OND in any course.
•Good communication and interpersonal skills
•Computer literacy is an added advantage
