Hotel Manager - Lagos

Job brief

We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction.
Responsibilities

Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
Plan activities and allocate responsibilities to achieve the most efficient operating model
Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
Deal with maintenance issues, shortages in staff or equipment, renovations etc.
Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
Inspect facilities regularly and enforce strict compliance with health and safety standards

Qualifications: BSc degree in Business Administration, Hotel management, marketing and other related field


Requirements:


Fluency in English; knowledge of other languages is a plus
Understanding of all hotel management best practices and relevant laws and guidelines
Working knowledge of MS Office; knowledge of hotel management software.
Excellent customer service skills as well as a business mindset
Demonstrable aptitude in decision-making and problem-solving
Reliable with an ability to multi-task and work well under pressure
Outstanding leadership skills and a great attention to detail


Mode of Application
Interested Applicants should forward their CV or resume to this email address mgt.Zealroyalresorce@gmail.com